Prompt Library Explorer 📖 6 min read 🏷️ Hospitality

AI prompts for hospitality businesses that handle the writing so you can focus on your guests.

These 15 prompts cover the tasks that pile up when you’re running a venue: writing menu descriptions, responding to reviews, keeping social media alive, managing staff. Each one has been tested in ChatGPT and Claude, and they all work in the free tiers.

Copy them. Save them. Use them between services. That’s it.

📋 How to use these prompts
  1. Copy the prompt exactly as written
  2. Replace anything in [square brackets] with your own details
  3. Paste into ChatGPT, Claude, or Gemini — they all work
  4. Review the output and refine. AI gives you the first draft; you make it yours.

Menu and Food Content

Words that make people hungry — without hiring a copywriter.

Prompt 1: Write menu descriptions

Write menu descriptions for these dishes at my [TYPE OF RESTAURANT, e.g. British gastropub / Italian trattoria / modern Asian fusion / neighbourhood café]. Each description should be 15–25 words, make the dish sound irresistible, mention key ingredients, and suit a [PRICE POINT, e.g. casual lunch / fine dining / mid-range family] menu. No clichés like ‘drizzled’ or ‘nestled on a bed of.’ British English. Dishes: 1. [Dish name and key ingredients] 2. [Dish name and key ingredients] 3. [Dish name and key ingredients]

Why this works: The ‘no clichés’ instruction is essential. Without it, every dish gets ‘drizzled’ and ‘artisanal.’

Best in: Claude (more creative language), ChatGPT

Prompt 2: Write allergen-friendly menu descriptions

Rewrite these menu descriptions to clearly flag allergens using standard UK allergen labelling. Mark each dish as: GF (gluten free), V (vegetarian), VG (vegan), DF (dairy free), N (contains nuts), or combinations. If a dish can be adapted (e.g. “available GF on request”), note that. Keep the descriptions appetising — allergen labels shouldn’t make the food sound medical. British English. Current descriptions: [PASTE YOUR MENU DESCRIPTIONS]

Why this works: UK food businesses must declare 14 allergens. This prompt makes compliance feel natural, not clinical.

Best in: Claude (better at nuance), ChatGPT

Prompt 3: Write a seasonal menu introduction

Write a short introduction for our [SEASON, e.g. spring / summer / autumn / winter] menu at [VENUE NAME], a [TYPE OF VENUE] in [LOCATION]. Mention: the seasonal theme, any local suppliers we’re featuring, and what makes this menu special. This will appear at the top of the physical menu and on our website. Under 80 words. Tone: [warm and inviting / refined and elegant / relaxed and fun]. British English.

Why this works: Menu introductions set the mood before the first dish. Mentioning local suppliers adds credibility and supports your SEO.

Best in: Claude (more evocative), ChatGPT

Reviews and Reputation

Never stare at a review for 20 minutes wondering what to write again.

Prompt 4: Respond to a positive review

Write a response to this positive review of my [TYPE OF VENUE] on [Google / TripAdvisor / Trustpilot]. Be genuine, mention something specific from their review, and invite them to visit again. Not too long — under 60 words. Don’t sound scripted. British English. Review: [PASTE REVIEW]

Why this works: ‘Mention something specific’ stops every response sounding identical — which is the biggest giveaway of templated replies.

Best in: ChatGPT (fast for batch responses), Claude

Prompt 5: Respond to a negative review

Write a response to this negative review of my [TYPE OF VENUE]. Acknowledge their experience, apologise where appropriate, briefly explain what happened if relevant (without making excuses), and invite them to contact us directly to resolve the issue. Stay calm and professional — remember everyone can see this response. Under 80 words. British English. Review: [PASTE REVIEW]

Why this works: The ‘everyone can see this’ reminder keeps the tone measured. AI naturally takes a calm approach, which is exactly what you need when you’re feeling defensive.

Best in: Claude (more empathetic), ChatGPT

Prompt 6: Ask customers for reviews

Write 3 different messages I can use to ask customers to leave a review after their visit. (1) A short text/WhatsApp message — under 40 words. (2) A follow-up email for guests who booked online — under 80 words. (3) A small card we can place on the table or in the bill folder — under 30 words. Each should feel personal and genuine, not desperate. Include a [REVIEW LINK PLACEHOLDER]. British English.

Why this works: Having three formats means you can ask at different touchpoints. The ‘not desperate’ instruction keeps the tone right.

Best in: ChatGPT (free), Claude (free)

Social Media and Marketing

Keep your feeds alive without spending every evening on your phone.

Prompt 7: Create a week of Instagram posts

Create 7 Instagram posts for my [TYPE OF VENUE] called [VENUE NAME]. Mix: 2 food/drink shots (describe what to photograph), 1 behind-the-scenes, 1 team spotlight, 1 event or offer promotion, 1 local area feature, 1 engagement post (question or poll). Each caption under 80 words. Include hashtags (mix of popular and local). This week’s angle: [e.g. new spring menu / Mother’s Day / bank holiday weekend]. British English.

Why this works: Describing ‘what to photograph’ solves the biggest blocker — knowing what to shoot, not just what to write.

Best in: ChatGPT (creative and fast), Claude

Prompt 8: Write an event or offer email

Write a short email to our mailing list about [EVENT/OFFER, e.g. live music Friday / Sunday roast launch / new cocktail menu / Christmas booking now open / Valentine’s Day menu]. Venue: [NAME]. Key details: [DATE, TIME, PRICE, BOOKING INFO]. Include a compelling subject line. Warm, excited but not over-the-top. Under 120 words. Include a clear booking CTA. British English.

Why this works: Under 120 words forces the email to be punchy. Hospitality emails that run long don’t get read.

Best in: ChatGPT (free), Claude (free)

Prompt 9: Plan a local marketing campaign

I run a [TYPE OF VENUE] in [AREA/TOWN]. I want to attract more [TARGET, e.g. midweek diners / corporate travellers / weekend brunch customers / local families]. Suggest a 4-week marketing campaign including: 1 special offer, social media content themes, any local partnerships to pursue, and a low-cost promotional idea. Budget: under £[X]. UK context. Be creative and practical.

Why this works: Specifying the budget and ‘practical’ prevents AI suggesting TV advertising or expensive influencer deals.

Best in: Claude (more strategic), ChatGPT

Operations and Staff

The behind-the-scenes tasks that keep the business running smoothly.

Prompt 10: Write a job listing

Write a job listing for a [ROLE, e.g. sous chef / front-of-house manager / barista / hotel receptionist / kitchen porter] at [VENUE NAME] in [LOCATION]. We offer [BENEFITS, e.g. competitive pay, meals on shift, flexible hours, progression opportunities]. Include what the role involves, who we’re looking for, and how to apply. Make it sound like a place people actually want to work. No corporate jargon. British English.

Why this works: ‘Sound like a place people want to work’ is the key instruction. Hospitality recruitment is tough — your listing needs to sell the role.

Best in: ChatGPT (free), Claude (free)

Prompt 11: Create a training checklist for new staff

Create a first-week training checklist for a new [ROLE] at a [TYPE OF VENUE]. Include: day 1 priorities (health and safety, fire exits, allergen briefing), daily skills to cover (using the EPOS, taking orders, food safety), end-of-week competency checks, and who signs off each item. Format as a ticked checklist. UK food safety and employment standards.

Why this works: Structured onboarding reduces staff turnover. Most small venues wing it — having a checklist makes you look professional and ensures nothing gets missed.

Best in: ChatGPT (good at checklists), Claude

Prompt 12: Plan food prep for the week

I run a [TYPE OF VENUE] serving approximately [NUMBER] covers per day. Our menu includes [DESCRIBE KEY DISHES OR CUISINE STYLE]. Create a weekly prep schedule showing: what to prep each day (Mon–Fri), estimated quantities, priority items for busy service days [e.g. Friday/Saturday], and any items that can be prepped in advance and stored. Assume a small kitchen team of [NUMBER]. British English.

Why this works: AI won’t replace your head chef’s knowledge, but it will give you a structured framework to build on.

Best in: ChatGPT (good at schedules), Claude

Prompt 13: Write a supplier enquiry email

Write an email to [SUPPLIER TYPE, e.g. a local brewery / wine merchant / food wholesaler / linen company] asking about [WHAT YOU NEED]. Venue: [VENUE NAME], a [TYPE OF VENUE] in [LOCATION] serving approximately [NUMBER] covers per week. We’re looking for [SPECIFIC REQUIREMENTS, e.g. a rotating selection of local ales / sustainable packaging / gluten-free options]. Ask about pricing, minimum orders, delivery schedule, and trial options. Professional but friendly. British English.

Why this works: Including your covers per week helps suppliers assess you quickly and give accurate pricing.

Best in: ChatGPT (free), Claude (free)

Prompt 14: Create a customer feedback form

Create a short customer feedback form for [VENUE NAME], a [TYPE OF VENUE]. Maximum 8 questions. Mix of: rating scale (1–5), multiple choice, and one open-text question. Cover: food quality, service, ambiance, value for money, and likelihood to recommend. Include a question about how they heard about us. Should take under 2 minutes to complete. Format for printing on a postcard or embedding on our website. British English.

Why this works: ‘Under 2 minutes’ and ‘maximum 8 questions’ keeps it short enough that people actually complete it.

Best in: ChatGPT (good at form design), Claude

Prompt 15: Write a business case for a new offering

I want to add [NEW OFFERING, e.g. a Sunday roast / private dining / takeaway/delivery / a cocktail menu / outdoor seating / afternoon tea] to my [TYPE OF VENUE]. Help me build a simple business case covering: estimated setup costs, ongoing costs, projected revenue (with assumptions), timeline to break even, risks and how to mitigate them, and a 3-month action plan to launch. UK market context. Be realistic, not optimistic.

Why this works: ‘Be realistic, not optimistic’ is the most important instruction. AI tends to generate rosy projections — this grounds them.

Best in: Claude (better analysis), ChatGPT

How to Write Your Own Prompts

💡 Three rules for better prompts

Describe your venue. “Write a menu description” gives generic output. “Write menu descriptions for a relaxed neighbourhood Italian in south London, mid-range pricing, young professional crowd” gives something that matches your vibe.

Specify British English. Without this, AI defaults to American English — ‘appetizer’ instead of ‘starter,’ ‘check’ instead of ‘bill.’ Always include it.

Set the tone. Hospitality is all about atmosphere. Adding “warm and welcoming” vs “refined and elegant” vs “fun and energetic” completely changes the output.

📥 Download this prompt library as a PDF

All 15 prompts in a printable format to keep behind the bar or in the office.

Download PDF →

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